Wetlook World ForumCurrent time: Thu 23/05/24 16:17:06 GMT |
Message # 43386.1.1.1 Subject: Re:CC-Bill problem after payment... Date: Fri 05/03/10 12:11:50 GMT Name: Julius |
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Hi Slawek, hmm... first of all it seems you still got the original CCBill letter and not the modified one so I will have to contact them to fix that but anyway, you are saying that your order is still pending??? where are you seeing that cos i just checked it out here:
http://wetlookadventure.com/my-downloads
and your order status is "Accepted" payment status "Paid" and the update has been downloaded 3 times, so I'm not sure if I can follow you or you are talking about a different order under a different username not the one placed at: Fri, 05 Mar 2010 16:07:26 GMT? or you just wanted to let me know what was happening before it didn't work?
BTW: the order was placed at 2010-03-05 16:07:26, and the confirmation from CCBill got in at 2010-03-05 16:09:26, so as you can see CCBill is fast on the confirmation as the 2 minutes difference also includes the time you took to fill out the form, so its usually almost instant.
Please let me know if there is anything I can do. |
In reply to Message (43386.1.1) Re:CC-Bill problem after payment...
By Slawek - Fri 05/03/10 10:37:09 GMT > The system works like this: > 1: You put the updates in your cart and select a username on checkout > 2: after you place your order you will receive an email with the login information including a random generated password from our system
Ok - I've got a login and password
> 3: you will be redirected to CCBill to finalize the payments and once the system receives the confirmation from CCBill it will activate your order
Yes, I recived @:
----- Original Message ----- From: support@ccbill.com To: lorenc(at)home.pl Sent: Friday, March 05, 2010 5:08 PM Subject: Email Confirmation for Subscription
Dear Slawomir.
Thank you for your subscription to http://wetlookadventure.com. You have been billed as CCBILL EU LLC for the amount of: $10.00 for 10 days.
Your new subscription identification number is: (...here my number..), please keep this number in a safe place, as it will be required for reference in all future correspondence regarding your membership.
Your membership access information is: Username for your subscription: Password for your subscription: Membership website: http://wetlookadventure.com
-----
I check it again, and I still have information that my paymant isn't confirmed
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In reply to Message (43386.1) Re:CC-Bill problem after payment...
By Julius - Fri 05/03/10 09:24:51 GMT Hi Slawek,
I may help you with your problem, CCBill usually confirms the payments pretty fast but there may be some lags time to time, anyway do you still have the same problem cos from my end it seems you were able to already download the update.
The system works like this: 1: You put the updates in your cart and select a username on checkout 2: after you place your order you will receive an email with the login information including a random generated password from our system 3: you will be redirected to CCBill to finalize the payments and once the system receives the confirmation from CCBill it will activate your order
The benefit of this system is that you don't have to remember Cart IDs anymore and you will be able to see all your orders at once in one place and also you are even able to order updates and pay them in a later date (like a wishlist).
Hope everything is fine, please don't hesitate to write if there is anything, Julius |
In reply to Message (43386) CC-Bill problem after payment...
By Slawek - Fri 05/03/10 08:35:17 GMT "Your payment has not yet been confirmed!" - I see it when I'd like downolad a file (from wetlook adventure site). I paid, cc-bill aproved my payment, I got codes in email... so how long have I wait?
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