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Message # 59158.1

Subject: None ...tks for the feedback...we need more mobile users to give us feedback

Date: Wed 25/09/13 15:23:54 GMT

Name: MK us

Email: wamtec@comcast.net

Website:

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Tks for the feedback.

 

I just tested the channel 5 minutes ago, and I have a Samsung Galaxy too....but I have the Note II, not the S3....and everything is working just fine. I also got feedback from my friend Darryl who has a Samsung tablet and it works for him too.  Can you try again, because maybe it was a temporary connection problom with your carrier. We have had over 200 people install the app so far and nobody else has reported problems, so I will refer your report to our Developer to see if he has any tips to offer. Please check the other channels too, because the Celebrity Nudes channel is a 100% free channel, and the other 15 wet and messy channels have a 2 minute free preview as well, and tell me if this error message appears on all the channels or only on the Free Andoid channel. Please send further reports to me by email at wamtec@comcast.net and I will refer this report to our developer and obtain his feedback.

 

One tip I can suggest....check to see what default browser you have installed on your phone, because we have seen that some mobile browsers are not able to play streaming video e.g. I tried to use the Puffin mobile browser and that did not work with our streams, so I changed the browser on my phone to use the standard browser that came with my Samsung phone, and then it worked fine with Samsung's default browser.....so...try changing your phone's browser to an alternate browser, cos you normally get a choice of 2 different browsers you can use on your phone.

 

MK

In reply to Message (59158) Question MK - SB Free Android app/channel problems...

By FountainFrolic - us Wed 25/09/13 13:28:42 GMT

Website:


MK - hope its ok to post this here rather than emailing, figured it was possible others might have the same issue.

 

I installed your SB Android app, and when I start it (Galaxy S3) I see the Free Android Channel as one of the choices.  But when I click on that, instead of streaming within the app, it opens a browser window to that channel.  The browser window displays a black box where video would be, but has the error message superimposed: "No video with supported format and MIME type found."

 

I can't find any configuration options within the app, so am stuck at this point.  Thanks in advance for any help you can provide!

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