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Message # 51649.2

Subject: Download Managers!

Date: Wed 31/08/11 06:54:14 GMT

Name: leonmoomin

Email: leonmoomin@ntlworld.com

Website:

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Thing to remember here is that Themothership does not support Download Managers.

Download managers can be a massive drain on bandwidth, the odd user, using it here and there, such as on my sites, which were built by messmaster, is not a big problem, but if all of Themothership's customers used them, they would be a big problem. Not to mention people using stolen cards to rip an entire site of its contents, before the stolen card's memberships gets killed.

Also, when we receive a chargeback, we don't just get charged the money you spent, we also have to take a further charge of $100. So it costs us the price paid and $100 everytime we receive a chargeback. We can't really despute the chargebacks, we have to take them on the chin. So in the cases of chargebacks, people will be banned.

Most situations can be resolved by e-mailing us and trying to sort it out by way of refund, a chargeback kills that opportunity.

Soundguy, may be brief and to the point, but, he always answers e-mails very promptly, which is a very good service these days, even if you may not like what he has to say.

leonmoomin

In reply to Message (51649)

Vidown and DownThemAll!

By Malvineous - mrnemesis@ntlworld.com Sat 27/08/11 14:48:55 GMT

Website:

There's a bug in Vidown's Perl-based passthrough system wherein the Content-Length of downloads is randomly mis-reported by a few bytes (but always by the same amount for the same file – I don't know what he's doing wrong, although as a Perl programmer I may be able to figure out where he's going wrong). Browsers ignore incorrect Content-Length headers (sadly) but DownThemAll! is smart enough to check it, in order to support automatic resuming. In this case, however, Vidown doesn't provide resume support (which is pretty trivial really) so DownThemAll! is trapped in an infinite loop re-downloading complete 400 MB movie files because the site won't report the right size.

When you put in a large order with someone like Erik Elsas, it would be very useful to be able to queue up all the files and leave it running as there's hours of downloading to get through. I don't use DownThemAll! for acceleration – in fact I successfully campaigned for better support for intelligent unaccelerated downloading. I just want a queue facility, so I can leave all the downloads going without having to sit at my PC for hours nannying it. I had a much larger set of files to download from Mostwam, but they use a different system ad the queue completed flawlessly while I spent most of the day away from my PC.

I reported this bug ages ago to Erik who passed it on to Patrick at the Mothership, who refuses to look at the problem. I don't imagine there's any way to persuade him to actually fix this?

(I doubt he'd let me add resuming support to his code, either.)

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