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Message # 43370.1.1.1

Subject: Re:Strange thing with CC-Bill?

Date: Thu 04/03/10 17:52:33 GMT

Name: MK

Email: wamtec@comcast.net

Website:

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FYI...EuroWAM TEAM does not block customers at the credit card level....thats the cc system or bank card issuer that controls that. EuroWAM TEAM will only block customers at the ip address level....if we get a chargeback due to a stolen card being used, then the ip address for that user will be blocked, and so if you were being blocked by EuroWAM TEAM's server, you would not even be able to get to the Eurowam site.....you would get a 404 error and find you could not even display the Eurowam site.

But as I said to another person yesterday....you should contact EuroWAM TEAM at the Eurowam customer support page and pose questions to him there. Please do not pose questions to him on Nigel's forum...cos this is not the Eurowam customers support center...this is Nigels wetlook forum....so you must pose your questions in the right place...i.e. send an email to EuroWAM TEAM or use the Eurowam help/contact page....not this forum.

In reply to Message (43370.1.1)

Re:Strange thing with CC-Bill?

By Arek - Thu 04/03/10 16:23:22 GMT

Website:

Sadly it's not this. I've ordered from the USA, Canada, Mexcio, Japan, Thailand, Israel, Germany, France, the UK and Spain on the net and used it from Juneau, Alaska to Kigali, Rwanda on the ground. It works flawlessy and it even works on the net from countries other then Poland most of the time (my work means I travel half the year). However on CCBill EU it just doesn't work. Period. From Poland or anywhere else. And that's the only place it doesnt. CC-Bill US, Alertpay, Verotel, Paypal and your own Mothership take it just fine. But anyway, thanks for the tip. Sadly CCBill's customer service doesn't seem to be very interesten in answering my question. I was wondering if maybe EuroWAM TEAM is blocking some cards, not CC-Bill itself. Maybe he will answer the question here.

In reply to Message (43370.1)

Re:Strange thing with CC-Bill?

By MK - wamtec@comcast.net Thu 04/03/10 13:22:23 GMT

Website:

Are you sure that this relates to ccBill......cos it might be a restriction that is being placed on your card by your credit card issuing bank....

...cos I have some customers from Germany....who are unable to use the Mothership cc system that I use on my site, and the Mothership system rejects their card and then the customer later tells me if was his credit card issuing bank that placed the restriction, cos the card they gave him was only authorized to be used for purchases inside Germany, and was blocked from being used for charges eminating from the USA.

As far as I know....the ccBill system works like the mothership cc system....i.e. their systems reject cards based upon restrictions that are made by the bank that issues that card.....so I suggest you call the bank that issued that card to you and pose the question to them...cos they are the ones decide what charges from what countries can be accepted...and ccBill is merely an intermediary.

In reply to Message (43370)

Strange thing with CC-Bill?

By Arek - Thu 04/03/10 08:45:46 GMT

Website:

Hi,

I wanted to as a question about CC-Bill. I'm from Poland. A country that CC-Bill never liked (Poland has one of the worst chargeback laws for payment systems) and had blocked all together in the past, as almost no other system did. However now there is something a bit abusrd happening. When I try to use CC-Bill on EuroWAM TEAM's site (billed as CC-Bill EU) it get's "declined at pre-auth" - which was what happened when CC-Bill blocked Poland all together. However when I use CC-Bill USA, (billed as CC-Bill AZ / CC-Bill Arizona on the credit card bill), like for intsnace in wetlook-pro, then everything is OK. So is it possible that an EU card is blocked only by CC-Bill EU and not by CC-Bill USA, however absurd that seems? Does anyone from Poland of maybe EuroWAM TEAM no anything about that issue?

Arek

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